Customer service as a marketing tool

Customer service as a free marketing tool Why is customer service important to marketing Customer service employees should solve problems, listen to customers and report issues Also, CS employees should analyze what type of issues or complaints are repetitive Let’s take every point of those to discuss Solving customers’ problems Did you ever call your […]

7 Things Front Desk Employees Should Never Do

You work as a front desk employee at a company, if so, this article is for you. Front desk jobs are administrative jobs. Front desk employees should have great knowledge about their company. So let’s talk about things you can’t do as a front desk employee. Front desk jobs examples: Receptionist Customer service Sales Never […]

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